Telemarketers

Telemarketers are needed to contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes. 

Typical Duties & Responsibilities:

# Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation.

# Explain products or services and prices, and answer questions from customers.

# Obtain customer information such as name, address, and payment method, and enter orders into computers.

# Record names, addresses, purchases, and reactions of prospects contacted.

# Adjust sales scripts to better target the needs and interests of specific individuals.

# Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.

# Answer telephone calls from potential customers who have been solicited through advertisements.

# Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.

# Maintain records of contacts, accounts, and orders.

# Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.

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